Shipping policy
Order Processing
Please allow 2-5 business days for your order to be processed before it ships. Business days do not include weekends or holidays.
During product drops, limited releases, or high-volume periods, processing may take slightly longer. If delays occur, we will do our best to keep customers updated.
Shipping Times
After your order has been processed, shipping times depend on the carrier and delivery location. Estimated delivery times are usually:
| Location | Estimated Delivery |
|---|---|
| United States | 3-7 business days |
| International | 7-21 business days |
Delivery times are estimates and may vary due to carrier delays, weather, holidays, customs, or other issues outside of our control.
Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Tracking Information
Once your order ships, you will receive tracking information by email or text if provided at checkout. Please allow up to 48 hours for tracking updates to appear after shipment.
Incorrect Shipping Information
Customers are responsible for entering the correct shipping address at checkout. Highly Respected is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you notice an error, contact us as soon as possible at info@highlyrespected.com We cannot guarantee changes after an order has been processed.
Lost, Stolen, or Delivered Packages
Highly Respected is not responsible for lost or stolen packages once the carrier marks the order as delivered. If your tracking shows delivered but you did not receive your package, please check with neighbors, your local carrier, or your building/mailroom first.
We will help where possible, but final delivery responsibility belongs to the shipping carrier.
International Orders
International customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country. These fees are not included in our product or shipping prices.
Contact
For shipping questions, contact us at:
info@highlyrespected.com